The evolution of technology has transformed the functioning of businesses. Since the improvement of tools and systems has persisted, certain organizations have adopted different technological strategies to improve performance. In this article, we shall take a detailed view of the Use of Technology to Improve Organisational Performance, point out some of the main impact areas, and discuss cases of its use in different sectors.
The Role of Technology in Modern Organizations
All too often, business organizations suffer from the effects and sophisticated brewing competition. Keeping pace with such trends, technology comes in as an effective way of facilitating and streamlining business functions which in turn results in enhanced productivity and reduction of costs. Below are some of how technology aids in the productivity of the organization:
- Task Management
Automation has at last come as a solution to many physical and mundane tasks which in turn have allowed workers to engage in more tactical work. Everything that was earlier done manually or physically is today carried out by machines.
- Enhanced Interpersonal Relationships and Teamwork
Technology has eased the geographical barriers in that employees can easily interact using performance-enhancing technologies such as emails, video calls, and collaboration systems such as Slack or Microsoft Teams.
- Intelligence-Based Management
Big data analytics has revolutionized the way organizations operate. They can now gather, process, and analyze waves of data to arrive at the right and best decision. Organizations can convert these strategies into actionable plans with the help of business intelligence tools.
Key Areas Where Use of Technology to Improve Organisational Performance
There are several significant areas where Use of Technology to Improve Organisational Performance. In the section below we will evaluate the different organizational functions that are influenced by technology and the impact on the performance of the organization as a whole.
1. Management of Human Resources
The departments of human resources (HR) are also incorporating technology to improve the efficiency of their operations. Systems for managing human resources assist companies in automating payroll, benefits, and evaluations of employee performance.
- The Recruitment and Selection Process: Thanks to artificial intelligence (AI), organizations can now automate processes such as sourcing and short-listing candidates, ensuring that there is speed in the internal recruitment process. Training also comes in handy as onboarding platforms assist in the proper training and acclimatization of new employees into the company.
- Employee Engagement: HR technology can help drive employee engagement by regularly conducting surveys that help organizations assess the morale of their employees.
2. Supply Chain Management
Supply chain efficiency is one of the most important attributes required by organizations that are engaged in manufacturing and distribution. Management of the supply chain is enhanced by technology with tools such as real-time tracking, demand forecasting, and inventory management systems.
- Geolocation: With the help of GPS and RFID technologies, companies can monitor the movement of goods and materials within supply chain operations, hence improving the overall monitoring and controlling of such activities.
- Supply Chain: Sophisticated software programs can eliminate the need for any manual stock reorder process by forecasting the demand and adjusting stock levels accordingly to ensure that both excessive and insufficient stocks are minimized.
3. Finance and Accounting
The finance function has seen a great change due to the Use of Technology to Improve Organisational Performance. Invoking includes the provision of an accounts management system in which processes like billing, wages, and accounting statements are kept in check to enhance efficient service delivery.
- Automation of Financial Transactions: Financial transactions have been streamlined through the development of cloud-based accounting systems, hence enabling organizations to perform various financial processes in a faster and more accurate manner.
- Data Security: In conjunction with their incorporation of encryption features, institutions can rely on blockchain technology to protect their financial data, shielding them from possible fraud or hacking attacks.
The Effects of Use of Technology to Improve
Organisational Performance
Organizational performance in terms of the effects of technology is not limited to the performance of specific departments. When properly implemented, it unifies an organization thereby improving efficiency as well as productivity and creativity.
Enhanced Productivity
Technology tools like project management software, task automation, and designing workflows allow employees to execute their responsibilities in a timely and productive manner. These tools enable the employee to complete critical tasks, whereas low-level tasks are taken care of by what is known as automation technology.
Lowering Costs
There is overwhelming evidence of the power of technology to bring operational efficiency due to its ability to automate processes as well as make the best use of available resources.
Innovation and Competitiveness
Innovation is not only an internal affair; it can also be achieved by embedding new technologies such as AI, machine learning, and the Internet of Things (IoT) within the organization making it difficult for any competitor to ‘catch up’ with the organization.
Case Studies: How Companies Use Technology to Improve Organisational Performance
1. Amazon: Automating Logistics for Efficiency
The world’s largest retailer over the years has incorporated various technological systems in its business processes to achieve better operational efficiency. This evolution of technology has seen the introduction of hyper-sophisticated machines in the company’s warehouses, which assist with sorting and packing of items that customers order.
2. Walmart: Big Data to Optimize Customer Experience Strategy
Walmart, being one of the top world retailing companies resorts to big data analytics to enhance its customer experience. The use of customer data enables Walmart to give targeted discounts and recommendations which boosts loyalty.
3. Tesla: Leveraging Technology to Maintain Leadership in Advancement
The manufacturer of electric cars, Tesla, is ahead of the game when it comes to technology by using it in various ways in active operation.
Future Trends in Use of Technology to Improve
Organisational Performance
There are bright prospects for technology’s future in the Use of Technology to Improve Organisational Performance. With the rise of technologies such as Artificial Intelligence (AI), blockchain, and the Internet of Things (IoT), the way firms function will keep on transforming.
Artificial Intelligence and Machine Learning
AI and machine learning are likely to change how decisions are made within every organization. These allow companies to sift through overwhelming amounts of information, make forecasts, and find ways of carrying out more complicated processes.
Blockchain for Data Security
There are many using blockchain-actuated services in data storage. The linear structure is an essential protection mechanism numerous hackers will find hard or impossible to penetrate thus able to provide a safe way for effecting transactions, signing contracts, and storing clients’ information.
Conclusion
The use of Technology to Improve Organisational Performance is no longer optional but a sine qua non for management in the contemporary environment. A wide spectrum of management activities including but not limited to automation and data analytics, communication and customer interaction has been proven to enhance effectiveness, cut costs as well as promote innovativeness. The future is promising for organizations that are fast enough to accept and implement new technologies. Organizations can grow and outperform their rivals by investing in proper performance-enhancing tools.
FAQs
1. In what way has technology become an asset for improving organizational efficiency?
It eliminates the need for performing tasks that are done over and over and makes communication efficient while availing data for analysis within the shortest time possible.
2. Which technologies can be noted as those improving the performance of the organization’s activity?
Such as automation, data analytics, artificial intelligence, cloud computing, and CRM systems for better operation and improved customer collaboration in customer service.
3. In what way does data analytics improve the process of making decisions in the organization?
Data analytics is a management practice that entails the use of a variety of both structured and unstructured information within the organization for trend evaluation and insights as well as decision-making. Data-based metrics will enhance the determination of improvements against changes in strategies and efficiencies as well as effectiveness in satisfying business needs.
